Your privacy matters to us.

Introduction

CraftsByHamilton Creative Digital Studio respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect, why we collect it, how we use it and how we protect it.

Information We Collect

When you contact us, submit an enquiry or use our services, we may collect information such as:

• Full name
• Business or organisation name
• Email address
• Phone or WhatsApp number
• Business location
• Project requirements
• Budget and project timeline
• Files or information you voluntarily provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your browser, device type, IP address, pages visited and general website usage information.

We may use Google Analytics and similar technologies to understand how visitors use our website and to improve our services.

Cookies

Our website may use cookies to improve functionality, understand website traffic and provide a better browsing experience.

You can disable cookies through your browser settings if you prefer.

How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Provide requested services
• Communicate about projects
• Process payments and invoices
• Improve our website and services
• Provide customer support
• Send relevant business communications

Sharing Your Information

CraftsByHamilton does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business or deliver services to you, such as hosting, analytics, communication and payment providers.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We keep personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal requirements or resolve disputes.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of or deletion of your personal information.

You may also contact us if you wish to withdraw consent or opt out of certain communications.

Third-Party Websites

Our website may contain links to third-party websites and platforms.

CraftsByHamilton is not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies.

Client Projects & Portfolio

We may showcase completed projects, designs, websites, photography or case studies in our portfolio and marketing materials.

We respect client confidentiality agreements and will not publicly display confidential information without appropriate permission.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

Any updates will be published on this page with a revised "Last updated" date.